Policies & Support

Everything, in writing.

Our terms, policies, and standards — published in full so nothing about buying from us has to be assumed.

Accessibility

Effective 2026-10-05 · Version 1.0

How we work to make this site usable for everyone.

Our aim

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. This is a working target, not a claim of full conformance: the site has not had a formal third-party audit.

Known limitations

Some small text does not yet meet the Level AA contrast ratio in a few places. We are working through these.

Report a problem

If any part of this site is difficult to use, email support@boundbio.com and tell us what you encountered. We respond within 1 business day.