Contact

Effective 2026-10-05 · Version 1.1

How to reach us.

Support channels

Customer supportsupport@boundbio.com

Quality & certificatessupport@boundbio.com

Privacy requestssupport@boundbio.com

Wholesale & institutionalsupport@boundbio.com

Response time1 business day

Reporting a quality concern

Include the lot number, order number, and a description of the issue when you write to support@boundbio.com. We maintain records sufficient to identify every purchaser of a given lot and will act on confirmed quality issues, including notifying affected purchasers where warranted.

Mailing address

Bound Research LLC
13754 SW 84th St, Unit #128
Miami, FL 33183

What we cannot help with

We cannot answer questions about preparation, dilution, or administration of any material, and we cannot advise on use or experimental design. Those determinations belong to the receiving laboratory.

Business details

Bound Research LLC d/b/a BoundBio
A Florida limited liability company
Chemical and laboratory supply merchant · NAICS 424690